astus / INITIATE YOUR JOURNEY
Plan your next training session
Regardless of your level of knowledge, your role in the organization, or your availability, our training program is designed to fit your needs.
astus /Frequently Asked Questions
F.A.Q.
How do I login?
Be sure to type in the personalized address that was given to you by the sales team. Once you enter your information, the application will open, and you will see your account displayed in the header.
What can I do if I forget my password?
After entering your personalized link in the address field,
1. Click on Forgot Password.
2. Enter your email address and click on Send a password reset email.
3. You will receive an email. Follow the instructions in the email.
Note: Click in the checkbox next to Remember, and the application will remember you, and you will not have to enter your contact information every time you visit the application.
What can I do if I forget my password?
After entering your personalized link in the address field,
1. Click on Forgot Password.
2. Enter your email address and click on Send a password reset email.
3. You will receive an email. Follow the instructions in the email.
Note: Click in the checkbox next to Remember, and the application will remember you, and you will not have to enter your contact information every time you visit the application.
Should I use Microsoft Edge or Google Chrome to access the application?
You can use Microsoft Edge or Google Chrome to access the application
How to change the language from French to English or vice versa?
You have to change the Default Language and Culture.
1. Click on your profile (your initials) in the header.
2. Click on Preferences.
3. Click in the Default Language field and select the desired language from the list displayed.
4. Click in the Culture field and select the same language from the list.
5. Click on Save.
How do I change the expiration date of an employee's driver's license?
1. From the Configuration section, select the Employees option.
2. Scroll, or filter the list of employees to find the employee you want to modify.
3. Click anywhere in the employee’s row.
The employee’s window will open.
4. Click on the Driver tab.
5. Enter the new expiration date by typing it or using the calendar.
6. Click on Save.
astus / OUR CUSTOMER EXPERIENCE TEAM
Louis Demilly
Director of Customer Experience
Donna Russell
Trainer and documentalist
Jean-David Rivard
Operations Project Manager
Alexandre Rochefort
Customer experience agent
André Turcotte
Customer experience agent
Angela Franco
Operations Coordinator
Miguel Quincou
Telemetry and Reverse Engineering Technician
Nathasha Lévesque
Special Projects Manager - Operations
Pierre Bosisio
Customer experience agent
Mariem Jelassi
Customer experience agent
Patrick Noury
Installer
Steve Paradis
Multimedia Designer and Developer
astus / TRAINING TAILORED TO YOUR NEEDS
Training dedicated to your sector of activity
Our corporate culture values exceeding your limits and achieving your goals.
101 Boulevard Roland-Therrien, suite 500
Longueuil (Québec) J4H 4B9, Canada
Telephone : 450 442-7887
Toll Free : 1 866 702-7887
info@astus.com
Reflection and creation : MORIN PARTENAIRE STRATÉGIQUE
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